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Decoding Satisfaction: Machine Learning for Proactive Customer Insights
11 Jun 2025
Data Excellence Stage
Data Excellence
- As AI-powered customer insights become essential for business success, leveraging LLMs and machine learning for real-time satisfaction prediction is transforming customer engagement.
- Learn how to analyse interactions and predict satisfaction using innovative techniques that optimize customer care performance, leveraging LLMs for real-time sentiment analysis and proactive support.
- Explore how to align AI outputs with business impact by refining LLM predictions with objective satisfaction metrics, ensuring actionable insights that drive executive decisions.
Speakers
Pass Type
VIP All Access Pass,Delegate Pass,Start-up & Investor Pass,Academic Pass,Press Pass
Content Focus
Technical
Session Type
Keynote / Solo
Session Focus
Technical
Session Keyword
AI Tools and Applications
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