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AI for Proactive Customer Insights
11 Jun 2025
Data Excellence Stage
Data Excellence
- As AI-powered customer insights become essential for business success, we show how to combine LLMs and traditional machine learning to monitor real-time customer satisfaction.
- Explore how to align AI outputs with business impact by refining LLM predictions with observed customer behaviour, ensuring actionable insights. We will present real-life results including real-time sentiment analysis, optimised customer care performance, and proactive support.
- While the topic involves technical concepts, the presentation is designed to be engaging and accessible for audiences of all backgrounds.
Speakers
Pass Type
VIP All Access Pass,Delegate Pass,Start-up & Investor Pass,Academic Pass,Press Pass
Content Focus
Technical
Session Type
Fireside Chat
Session Focus
Technical
Session Keyword
AI Tools and Applications
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