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12 Sep 2021
Ankit Chajer - AI Lead - NatWest
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Solutions Implementer of the Year 2021 - UK - Ankit Chajer:
Ankit has pioneered use of Conversational AI and Robotics across NatWest and supported millions of customers with most complex banking needs specially during COVID-19. He leads the strategy and AI team at NatWest that has increased the adoption of our virtual assistant Cora by over 400% now supporting over 25 million customer conversations.
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