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Milosz Kopij
Senior Manager, Head of Operations Tech,
Allegro
An engineer and manager specializing in Natural Language Understanding and Speech Recognition technologies. Author of one of the first voicebots for debt collection and customer service in Poland. Currently leading the Operations Tech department at Allegro, one of Europe's leading e-commerce platforms, where he focuses on platform automation, safety, fraud detection, content compliance, and operational efficiency. Recognized with the CIONET Digital Excellence Award, the department excels in adopting generative AI and ML-based solutions, enhancing user experiences, and setting industry standards.
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