The AI Summit London Conference and Expo

AI Customer Success

We know how important it is to stand out in a crowded market, and have greater differentiation and personalisation than your competitors. We also know how difficult that can be. These hand-picked sessions help you to understand what tools you need to help you get greater insights into your customer's needs and wants and how to speak to them more intelligently, as well as how to build specific AI strategies that help to innovate and deliver on customer expectations.

Discover AI-driven approaches to meeting customer needs with precision in these sessions, with first-hand experience from the experts. Explore the intersection of innovative AI solutions and exceptional customer service to enhance satisfaction and loyalty. Create customised experiences and evelate your customer service to excellence.

Selected Top Sessions

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10:10
  1. 25 mins
    Assessing the current impact of AI on key industries: healthcare, finance, retail, manufacturing, consumer  Exploring AI-driven advancements: efficiency, personalisation, innovation  Anticipating futu ...
14:25
  1. 25 mins
    An overview of AI powered bots evolution in the banking sector  How the use of the technology has helped NatWest to better serve its customers   Some of the hurdles that have been crossed to go from e ...
14:00
  1. 25 mins
    Can LLMs revolutionize chatbot fluency and adaptability, but at what cost? What are the best practices for transitioning chatbots to leverage LLMs while ensuring a seamless user experience? Is it poss ...
AI customer success
AI customer success
AI customer success
AI customer success

The AI Summit London 2024 Supporters Included:

Headline Partners

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Industry Partners

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Diamond Sponsors

Platinum Sponsors

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Gold Sponsors

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Feature Sponsors

Substrate AI - AI Accelerator Hub Sponsor   Barclays & Mishcon Future - AI Accelerator Hub Sponsor   EY - Accelerator Hub Sponsor   The Garden, powered by the Embassy of the Kingdom of the Netherlands    Fetch AI - Hackathon Partner   AI Business TV - Studio Sponsor   Nebius AI -Start-Up Party Sponsor   EY - VisionAIres VIP Lounge Sponsor OVHcloud - VIP Party SponsorPwC & Gov of Canada - Speaker Lounge Sponsors

Silver Sponsors

Bronze Sponsors

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Associate Sponsors

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Media & Strategic Partners