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Chatbots & Checkouts: The AI Revolution in Retail Customer Service
12 Jun 2025
Industries Stage
Industries
- AI is transforming retail customer service with chatbots and virtual assistants handling routine inquiries. Join top leaders to discuss this shift in the industry.
- What are the potential limits of AI in complex inquiries and how can brands maintain the right balance between automation and human support? How can brands maintain customer loyalty and engagement amidst these shifts?
- Discuss how AI is unifying customer service across various platforms, from in-store to online chat, mobile apps, and social media, while also predicting and solving issues before they arise.
Session Type
Panel Discussion
Session Keyword
Retail
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