Kerry Sheehan - Head of Service Development and Innovation - UK Civil Service
Kerry is a solutions-led leader helping the UK Civil Service move away from the customer service status quo. Kerry is at the forefront of AI being further developed to enable faster responses to over 100,000 geographically dispersed customers with individual needs, enabling the move from being reactive to proactive in customer response.
Kerry’s AI implementation approach, enabling organisations to keep doing better, is recognised by the UK Civil Service, Alan Turing Institute, where Kerry is a strategic advisor, and British Standards Institute, where Kerry is supporting develop global AI Standards.