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Tech Talk: Metaverse - How will blockchain & AI-enabled metaverses impact the future of customer experience (CX)?
14 Jun 2023
Tech Talk Podium (in Expo Zone C)
Tech Talk Podium
- Under what conditions will immersive metaverse experiences enabled by AI and blockchain technology lead to better outcomes for customers and brands?
- What does this mean for the future of customer outreach for brands?
- Do personalised AI models and P2P marketplaces represent an opportunity or a threat for brands and customers?
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