Ethical Conversational AI: Why Does it Matter?
14 Jun 2023
Industries
Industries Stage
As conversational artificial intelligence (AI) advances, it can sustain ever more human-like relationships with end users. This can vastly improve customer experiences, but also creates complex ethical and trust considerations. How do these conversational AI apps respond to diversity? How do they respond to tone, such as happiness or hostility? Can they take body language into consideration?
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