How do you scale an organisation's data capability?

When Ofcom - The Office of Communications - was selected as the regulator for the new online safety regime the scope of the number of companies Ofcom had a relationship with increased by more than 100x. This occurred with a more converged consumer base across the communications space using more unstructured data (text, audio, and video) and required a step change in the way that Ofcom used, managed, and understood the data it acquired.

In 2023, Ofcom launched their improved data strategy to increase their data capability, ensuring that all colleagues, regardless of background, could use data for insights and decision-making safely, efficiently, and effectively. Join them as they share how this became possible.