Expert in human-centred AI innovation, strategy & digital transformation achieving ground-breaking levels of adoption. I have over 23 years of experience working in academia, public and private sector (UK, Australia, India, Canada & US). Passionate about working in complex systems - identifying opportunities & improving productivity, usability, adoption, trust, & ethics'building on deep customer insights, user mental models & balancing customer needs with technology & business goals. As a founder of an AI consultancy startup, I help the public sector, healthcare, fintech & insurtech with training and guidance using research-based tools and templates to deliver high-level quality AI systems that meet business objectives and drive adoption. More importantly, I ensure you build AI & ML with empathy, fairness & transparency from the start.