More than ever, the safety of our attendees is of paramount importance and we have introduced a few protective measures this year to ensure that.

  • Attendees will need to provide proof that they are fully vaccinated against COVID-19 OR have a negative PCR test or rapid lateral flow test taken within the 48 hours before arriving at the event.

  • We will recommend that attendees wear face masks throughout the event (when not eating or drinking) unless exempt. Masks will be available at the event.

  • There will be no paper agenda to reduce touchpoints, you can instead access the event app.

Further measures...

Our parent company, Informa, has collaborated with government and local authorities, association and event partners, venues and contractors to develop industry-wide All Secure event guidelines, that raise the bar on safe, hygienic, productive and high-quality event experiences.

The AI Summit London will operate according to these guidelines, as well as any and all safety measures recommended by the government and by ExCeL London.

Deep cleaning before, during, and after the event – working with venue partners to ensure the highest standards of hygiene and cleanliness.

The absolute highest standard of food safety, minimising self-service buffets in favour of pre-packaged food options or serviced buffets. If any queuing is anticipated, physical distancing will be required.

Should it be necessary, we will work with local authorities to trace and contact participants at the event, subject to local privacy regulations.

Recommendation that delegates and participants avoid physical contact. The exchange of printed materials, such as business cards and sales brochures, is discouraged, with digital alternatives recommended.

Density of attendees at any one time during the live event will be in line with local authority regulations and venue guidance. This will be managed through control measures such as pre-show communications, expanded entry times and on-site physical distance ambassadors.

Safety Measures FAQs

Where will The AI Summit London be held?

The AI Summit London will take place 22 – 23 September at ExCeL London.

Will social distancing measures be in place?

We will encourage attendees to maintain a reasonable distance wherever possible. There will be a one-way system in operation at the event, with crossover points and clearly marked directional signage. We will also be keeping 4 metre-wide aisles throughout the floorspace to accommodate distancing.

Will I be required to wear a mask? Will medical exceptions be allowed?

We strongly recommend that all attendees wear masks throughout the event. Masks will be available to all attendees at no charge, but we encourage you to bring your own.

Mask policy is subject to change, based on national, regional, and/or venue requirements at the time of the event. If you are unable to wear face coverings due to medical reasons, please contact Show Management prior to arrival.

Can you tell me more about hygiene and cleaning at the event? 

We are working with ExceL London to ensure deep and thorough cleaning takes place before, during and after each day of the event. Hand sanitisers will be provided throughout the public areas of the venue and of course, we will recommend that all attendees wash their hands regularly. You can read more about ExCeL’s cleaning measures on their website.

Do I need to be fully vaccinated against COVID-19 to attend the AI Summit London? 

We will require all attendees to provide proof either that they have been fully vaccinated against COVID-19 or of a negative PCR / lateral flow test taken within 48 hours before arriving at the event.

This proof will be integrated as part of the registration process. We recommend getting the NHS COVID Pass as the best form of proof – more information can be found on the NHS website. 

Please note, your badge will not be activated/ you will not be able to gain entry to the show until this proof has been submitted through the registration portal (more information to follow in the pre-show communications).

Do you have any other advice for attendees?

We are doing everything we can to ensure a safe environment onsite for our attendees. As such, we have some expectations of all participants in the event:

  • Individuals who are immunocompromised or at high risk are encouraged to attend virtually.
  • All event participants are expected to observe and engage in recognised preventive actions to help ensure a safe environment, including frequent hand washing.
  • Individuals should not attend the event if they have tested positive for COVID-19 within the last 14 days or if they are concerned that they have been exposed to the virus within the last 14 days and could possibly test positive.
  • Should an event participant test positive for COVID-19, register a temperature, or become ill during the event, he/she/they should observe recognised quarantining procedures.

What happens if The AI Summit is forced to cancel the in-person event?

We are optimistic that we’ll be able to host a great in-person experience at ExCeL London. However, we all know from the last year that sometimes things are out of our control, so we are offering purchase protection on tickets.

If, for any reason, we are forced to cancel the in-person London event, all paid passes will automatically convert to Virtual All Access Passes and the balance will be converted to credit towards a 2022 pass. Full or partial refunds may also be requested as an alternative (subject to a 6% processing fee).

My question wasn't answered here!

We understand you might have more questions during this time and we invite you to reach out to

We will make sure the enquiry is directed to the correct person and you receive a response within two working days.