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Alex Choi
Alex Choi is a Conversational AI Specialist at Vodafone, where he plays a pivotal role in enhancing the capabilities of Vodafone's customer service chatbot, TOBi. With a strong background in data analytics, Alex has developed a deep expertise in data science, predictive analytics, and natural language processing.
His professional passion not only extends to the security and reliability of large language models (LLMs) in production environments, but also to exploring their multimodal capabilities. Alex’s work emphasises the importance of robust guardrails in AI applications, ensuring that these technologies are implemented responsibly and effectively.
As a speaker, Alex brings a fresh perspective on the potential of AI and machine learning in business applications, especially in improving customer engagement and operational processes. His insights are grounded in real-world applications and a passion for making advanced technologies accessible and impactful.
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